thebeave
Veteran Member
The Fountainhead: Retail Apocalypse | Adam Lee. From the comments:
Doug Langley: On the subject of why Sears is failing, bear in mind that it's being run by a Rand fanatic whose berserk management style has torn the company apart. Eddie Lampert, like many Rand-type CEO's, was utterly convinced he was a fantastic genius when in reality he didn't have a clue. Check out the Forbes article:
The 5 Ways Ed Lampert Destroyed Sears
1. Micro-management in lieu of strategy.
2. Manage-by-the-numbers rather than trends.
3. Seeking confirmation rather than disagreement.
4. Holding assets too long.
5. Hubris - unfailingly believing in oneself regardless the outcomes.
The author: "In May, 2012 I wrote that Mr. Lampert was the second worst CEO in America and should fire himself." linking to Lampert was the second worst CEO in America
While I don't doubt the items listed in the article had a bearing on Sears' demise, the bottom line fact is that brick'n'mortar have been in trouble ever since online stores began. Radio Shack went down for the same reason and Walmart was following. In Walmart's case, they adopted the online sales model in parallel to their brick stores.
A little anecdote on Radio Shack. After I went on disability due to a back injury and had to quit my job as a regional coordinator for a delivery service, I thought about working part-time for RS. I've had training in electronics and have been a hobbyist for may years. So I applied. Virtually every question on the online application form was on sales experience, not a one on electronics or knowledge of the products RS sold. I of course never heard from them.
I was sad to see the demise of Radio Shack. I spent a lot of my meager allowance as a kid buying diodes, resistors, transistors, etc for my little electronics projects (crystal radios, blinking doo-dads, secret listening devices I left in potted plants etc). I felt like such a big shot with that Radio Shack Battery-of-the-Month Club card in my wallet. Plus, the free flashlight coupons!! Always fucking annoying having to write my name and address on the sales slip every frickin' time though. Why couldn't they just take my money and leave me be like all other retailers!