The first appraiser may not have been familiar with the area. It is best for appraisers to have their part of town they always work so they know the most desirable neighborhoods but this doesn’t always work out. It’s often a matter of who is available at the time to do the appraisal.
Also the comps could have skewed the appraisal. Recent foreclosures, bank owned properties, and a backlog of unrecorded properties at the county office could set the comps lower.
And don’t have the entire family in the house while the appraiser is trying to do his job. Clear out and have one person their to let the guy in so he can take his time. If it were me doing the appraisal and someone was working in a home office, I’d be hesitant to disturb the person and likely omit the room. I may even frown in the process. Not because the lady in the home office was Black but because she was there at all, that she could not be bothered to clear out during an appraisal for a bank loan that she wants. Get it? You’re asking for the loan. Don’t make it difficult for the bank to give you that loan in the process. Christ on a cracker!
Right. It's this section:
"He expressed exaggerated surprise when he saw me working at my home office during the walk-through."
The exaggerated surprise I think was intended for her to pick up on as a social cue for her to then stop working 5 minutes...give access to the room...etc.
Let's delve into this critical point, though. Why didn't she pick up on the purported social cue? I think it goes to cultural learning. We take for granted many things we believe are intuitive expectations but are really learned. So, again, statistically speaking, white people may be more likely to have learned what is perceived as ideal behavior during an appraisal...learned it from discussions with friends or as youth from their parents. Now, this may also be economics and the white husband may ALSO have not had the opportunity to learn this.
I can tell you that what people perceive as normal and their rush to judgment over it often offends me. I grew up poor. My mother was poor. Her parents were working poor. Her mother's parents also were ripped off by a real estate company in some rent-to-own scheme that never materialized. My lack of knowledge about home ownership and all it entails is a product of multi-generational poverty and lack of wealth. My wife, on the other hand, comes from a family of real estate owners and home construction gurus. I have absorbed some of this knowledge over decades. How I would interact with an appraiser today is very different than 20 years ago, but still I don't know some things and may be perceived as "awkward" during an appraisal.
Next. Why didn't the appraiser just come out with it and say, "Excuse me, ma'm, could I bother to check this room out for a few minutes? It is really needed for the appraisal."
It seems if the visit were filled with rude comments as she says, then the reason may have been he was offended. He has an expectation he bases on how everyone else acts and deviations he perceives as impolite entitlements or hiding something or whatever. Here is where assumptions may interact with racial stereotypes, possibly, in addition to economic difference.
Lastly, I will add in my state there are different "codes" an office vs a bedroom vs some other room has to comply with. It seems within the realm of possibility that examination and questions about the room may have led to designation as an additional bedroom which could affect the value.