Underseer
Contributor
The Internet was supposed to make people more informed and more engaged. While it did exactly that in certain specific cases, mostly it had the opposite effect. Weirdly, some of the flaws of the Internet mirror (and amplify) things that already happened with other media long before.
Many of us become less engaged because the Internet provides the illusion of engagement (hit "Like" if you agree!). It's great if you want to create a limited campaign to raise money for ALS research such as with the Ice Bucket Challenge, but we failed to use it to actually do anything about Darfur.
Then of course there's the issue of Balkanization (echo chambers), which were predicted fairly early on by an MIT paper. QAnon is a perfect example of that. (Obligatory "both sides" argument: liberals are exactly as bad because we think Killary Clinton wasn't running a child sex slave ring out of the basement of that one pizza restaurant. Also, we think Obama was born in Hawaii even though we all know long form birth certificates can be faked.)
I doubt anything in the above video will be controversial to anyone. Many have been noticing the same things about the Internet for some time now.