bilby
Fair dinkum thinkum
- Joined
- Mar 6, 2007
- Messages
- 35,824
- Gender
- He/Him
- Basic Beliefs
- Strong Atheist
Doesn't matter why they claimed to need them, you have FAILED to show why they needed THAT SPECIFIC SEAT
They needed 4 seats.
Normal practice is to pick the 4 passengers with the lowest fare basis that are not in the categories to bump last. Sure, they could have picked someone different when he resisted but that would be an utterly stupid move.
As opposed to having some pseudo cops violently assault a passenger in full view of a bunch of people who were recording the incident on their phones to post all over the Internet; Which was obviously a stroke of genius
They could have simply increased the compensation offer to a level where someone else volunteered to give up their seat.
That you think that it's OK to appeal to the fact that they were too piss-poor at running their airline to either: A) give that necessary level of authority to their agents on the scene; or to B) Ensure that someone with that authority is available to consult (eg one sufficiently high-level manager on-call 24x7), speaks volumes about just how little you care that this failure of management by United Airlines would result in the unprovoked assault of a member of the traveling public.
Sorry, but that is unacceptable. If there is nobody with the authority to spend a few thousand bucks of the airline's money, then how can there be anybody with the authority to initiate the use of force? Is whether or not to beat the crap out of a customer somehow a less important decision for a business to make than whether or not to spend a few thousand bucks?
That is the central question at issue here.