News sucks

[DrZoidberg]

Lately I've been getting vendor "support" from a team who are copy-pasting from a chatbot to reply to their support tickets. They're using a built-for-purpose marketed-for-purpose customer service chatbot platform, which they disclosed by accident by sending bot slop without reading it first.

Every response from the support team is a big shit sandwich.

This must be what it feels like to talk to DrZoidberg's HR department.

I don't understand your problem with AI. AI customer support means you get support immediately. Rather than having to sit and wait forever and talk to some bored rep who'd rather be anywhere else. If the AI fails to figure it out, you'll go to second line support, where you get proper help.

I prefer AI support than human support. Typically, way more helpful.

If an AI can handle your issue a decent search of their website should also be able to handle your issue. Chatbots can make it more friendly, but at the expense of accuracy.

Human's are also prone to misunderstanding. I don't think AI makes it worse.

 

[bigfield]

Lately I've been getting vendor "support" from a team who are copy-pasting from a chatbot to reply to their support tickets. They're using a built-for-purpose marketed-for-purpose customer service chatbot platform, which they disclosed by accident by sending bot slop without reading it first.

Every response from the support team is a big shit sandwich.

This must be what it feels like to talk to DrZoidberg's HR department.

I don't understand your problem with AI. AI customer support means you get support immediately. Rather than having to sit and wait forever and talk to some bored rep who'd rather be anywhere else. If the AI fails to figure it out, you'll go to second line support, where you get proper help.

Oh it's much worse than that.

I have to wait for tier 1 support or tech account manager to read the support request, copy it into their chatbot, paste the vomit into their support app and send it to me, passing it off as if the human tech wrote it. Competent tech support shows up at tier 3.

I'm sure this particular vendor provided dogshit support long before chatbots, but it seems that their management has caught the AI adoption mind virus and is pushing AI adoption without bothering to do any real implementation work, so the support quality is getting even worse.

I prefer AI support than human support. Typically, way more helpful.

I am pretty sure it's not even technically feasible for chatbots to be trained to provide the support I typically need.

 

[JohnG]

The medical field is raving about AI - and rightfully so

In corporate culture, I can absolutely see how you can view AI as a net positive. Cutting staff in favour of AI is good for shareholders, which in turn makes the red line for the economy go up somewhere

As far as art is concerned, most artists do their envelope pushing, experimental art work at their own expense - many fine art painters support their craft by doing corporate logos, songwriters pay bills by doing radio jingles, writers do ad copy…

Those revenue streams are already gone. It’s not going to make art better when it’s already making it worse.

 

[DrZoidberg]

The medical field is raving about AI - and rightfully so

In corporate culture, I can absolutely see how you can view AI as a net positive. Cutting staff in favour of AI is good for shareholders, which in turn makes the red line for the economy go up somewhere

As far as art is concerned, most artists do their envelope pushing, experimental art work at their own expense - many fine art painters support their craft by doing corporate logos, songwriters pay bills by doing radio jingles, writers do ad copy…

Those revenue streams are already gone. It’s not going to make art better when it’s already making it worse.

I do art as a hobby. AI is awesome for art. I use it to check colour combinations before I start painting. Its amazing for prototyping.

Same deal with writing poetry. It can count syllables and beats super fast.

My impression is that the artists who have lost their jobs to AI sucked anyway.

The market for art is still there. Its just that the demands have gone up.

If you are fine with mediocre crap, AI can do it. If you need something good, you need a human.

So I don’t see what the problem is.

The goal of a free market is to push excellence and give us better stuff. If we just wanted something to do all day to make us feel like we're contributing then we might as well switch to communism

BTW, all programmers now work many times faster and better because of AI. Its super cool.

 

[pood]

The medical field is raving about AI - and rightfully so

In corporate culture, I can absolutely see how you can view AI as a net positive. Cutting staff in favour of AI is good for shareholders, which in turn makes the red line for the economy go up somewhere

As far as art is concerned, most artists do their envelope pushing, experimental art work at their own expense - many fine art painters support their craft by doing corporate logos, songwriters pay bills by doing radio jingles, writers do ad copy…

Those revenue streams are already gone. It’s not going to make art better when it’s already making it worse.

I do art as a hobby. AI is awesome for art. I use it to check colour combinations before I start painting. Its amazing for prototyping.

Same deal with writing poetry. It can count syllables and beats super fast.

My impression is that the artists who have lost their jobs to AI sucked anyway.

The market for art is still there. Its just that the demands have gone up.

If you are fine with mediocre crap, AI can do it. If you need something good, you need a human.

So I don’t see what the problem is.

The goal of a free market is to push excellence and give us better stuff. If we just wanted something to do all day to make us feel like we're contributing then we might as well switch to communism

BTW, all programmers now work many times faster and better because of AI. Its super cool.

AI does not do art.

It steals off the internet from real artists and recombines stuff into utterly mediocre crap.

The kind of thing you like.

 

[bigfield]

The medical field is raving about AI - and rightfully so

In corporate culture, I can absolutely see how you can view AI as a net positive. Cutting staff in favour of AI is good for shareholders, which in turn makes the red line for the economy go up somewhere

As far as art is concerned, most artists do their envelope pushing, experimental art work at their own expense - many fine art painters support their craft by doing corporate logos, songwriters pay bills by doing radio jingles, writers do ad copy…

Those revenue streams are already gone. It’s not going to make art better when it’s already making it worse.

I do art as a hobby. AI is awesome for art. I use it to check colour combinations before I start painting. Its amazing for prototyping.

Same deal with writing poetry. It can count syllables and beats super fast.

My impression is that the artists who have lost their jobs to AI sucked anyway.

The market for art is still there. Its just that the demands have gone up.

If you are fine with mediocre crap, AI can do it. If you need something good, you need a human.

So I don’t see what the problem is.

The goal of a free market is to push excellence and give us better stuff. If we just wanted something to do all day to make us feel like we're contributing then we might as well switch to communism

BTW, all programmers now work many times faster and better because of AI. Its super cool.

Dude I think you've caught Linkedin Brain.

 

[DrZoidberg]

The medical field is raving about AI - and rightfully so

In corporate culture, I can absolutely see how you can view AI as a net positive. Cutting staff in favour of AI is good for shareholders, which in turn makes the red line for the economy go up somewhere

As far as art is concerned, most artists do their envelope pushing, experimental art work at their own expense - many fine art painters support their craft by doing corporate logos, songwriters pay bills by doing radio jingles, writers do ad copy…

Those revenue streams are already gone. It’s not going to make art better when it’s already making it worse.

I do art as a hobby. AI is awesome for art. I use it to check colour combinations before I start painting. Its amazing for prototyping.

Same deal with writing poetry. It can count syllables and beats super fast.

My impression is that the artists who have lost their jobs to AI sucked anyway.

The market for art is still there. Its just that the demands have gone up.

If you are fine with mediocre crap, AI can do it. If you need something good, you need a human.

So I don’t see what the problem is.

The goal of a free market is to push excellence and give us better stuff. If we just wanted something to do all day to make us feel like we're contributing then we might as well switch to communism

BTW, all programmers now work many times faster and better because of AI. Its super cool.

Dude I think you've caught Linkedin Brain.

I don't know what that means. But I am surrounded by people who successfully use AI professionally, including me, and it's an awesome tool.

I don't think it's a LinkedIn thing. It's reality.

 

[bilby]

BTW, all programmers now work many times faster and better because of AI.

Shit programmers now produce slightly less shitty code faster. It's still shit though, as it always was.

Average programmers produce code faster, but with bugs that are harder to find than they used to be, so it looks better to their bosses, but actually isn't.

Great programmers are overwhelmed with much harder work than before, looking for those hard to find bugs. They still produce good results, because they are great programmers, but their output now costs far more because of supply and demand.

The vast majority of programmers are in the middle tier. But AI is pushing some of them down to the shit tier, and is making it increasingly hard for those with potential to move up to greatness.

Everything looks really cool. As long as you aren't good enough to spot the flaws, (which most programmers and all non-technical bosses aren't).

 

[pood]

Of course, if AI ever lives up its hype and does great programming, human programmers won’t be needed at all. So all those people who studied programming because they were told that programming is the job of the future will be SOL.

 

[pood]

To recap:

AI produces crap art, which is stuff actually stolen and recombined off the internet, featuring things like idealized peasants sitting on potatoes.

It produces crap responses to inquiries, like identifying Ira Elliott the professor as the same person as Ira Elliot (note the difference in the spelling of the last names) the musician as the same person. Yet Google persists in shoving this garbage in our faces.

I have no doubt it currently produces crap code, but I’m not really qualified to judge that. Just an inference to the best explanation.

It persuades kids to kills themselves and even offers to write their suicide notes.

It increasingly is used to write crap papers for students too lazy to actually think on their own. Note that this stuff is also stolen off the internet, much of it copyrighted.

What a Great Leap Forward!

 

[bigfield]

The medical field is raving about AI - and rightfully so

In corporate culture, I can absolutely see how you can view AI as a net positive. Cutting staff in favour of AI is good for shareholders, which in turn makes the red line for the economy go up somewhere

As far as art is concerned, most artists do their envelope pushing, experimental art work at their own expense - many fine art painters support their craft by doing corporate logos, songwriters pay bills by doing radio jingles, writers do ad copy…

Those revenue streams are already gone. It’s not going to make art better when it’s already making it worse.

I do art as a hobby. AI is awesome for art. I use it to check colour combinations before I start painting. Its amazing for prototyping.

Same deal with writing poetry. It can count syllables and beats super fast.

My impression is that the artists who have lost their jobs to AI sucked anyway.

The market for art is still there. Its just that the demands have gone up.

If you are fine with mediocre crap, AI can do it. If you need something good, you need a human.

So I don’t see what the problem is.

The goal of a free market is to push excellence and give us better stuff. If we just wanted something to do all day to make us feel like we're contributing then we might as well switch to communism

BTW, all programmers now work many times faster and better because of AI. Its super cool.

Dude I think you've caught Linkedin Brain.

I don't know what that means. But I am surrounded by people who successfully use AI professionally, including me, and it's an awesome tool.

I don't think it's a LinkedIn thing. It's reality.

No it's 100% LinkedIn bullshit. Maybe not worthy of r/LinkedInLunatics, but getting there.

Mind you, I don't think you're completely wrong here. I have no doubt that Professional Outlook Operators are having a great time using LLMs to write their emails and slide decks.

But when you write stuff like this, I know you're just taking the piss:

BTW, all programmers now work many times faster and better because of AI. Its super cool.

I may be mistaking you for someone else, but I thought you had a background in programming? If so then there's no way you can actually believe what you're writing here.

 

[DrZoidberg]

BTW, all programmers now work many times faster and better because of AI. Its super cool.

I may be mistaking you for someone else, but I thought you had a background in programming? If so then there's no way you can actually believe what you're writing here.

Not only just a background. I currently work in IT. I don't do a lot of programming at work anymore. But I certainly know how to program and I do as much programming as my schedule allows, just to keep my knowledge fresh. I'm also working on a sotware hobby project with a team of professional programmers. Right now a lot of the conversations is about cool knew ways to use AI in the project. We have these conversations a lot both at work and on my hobby project. Collegues I talk with at other companies are having the same conversations.

So if you know anything about programming, I wonder what rock you are living under? The industry has become transformed already. And the tranformation is only increasing in speed. Like... well... it's always been doing in programming, since the industry started. Coding has never stayed the same.

 

[Swammerdami]

I prefer AI support than human support. Typically, way more helpful.

Hear! Hear! ChatGPT has successfully taken me step-by-step through various procedures (though with a few "No such icon to press"s from me); while recent interactions with humans on phone or Chat (or studying Help menus) have left me consistently unsatisfied.

 

[pood]

BTW, all programmers now work many times faster and better because of AI. Its super cool.

I may be mistaking you for someone else, but I thought you had a background in programming? If so then there's no way you can actually believe what you're writing here.

Not only just a background. I currently work in IT. I don't do a lot of programming at work anymore. But I certainly know how to program and I do as much programming as my schedule allows, just to keep my knowledge fresh. I'm also working on a sotware hobby project with a team of professional programmers. Right now a lot of the conversations is about cool knew ways to use AI in the project. We have these conversations a lot both at work and on my hobby project. Collegues I talk with at other companies are having the same conversations.

So if you know anything about programming, I wonder what rock you are living under? The industry has become transformed already. And the tranformation is only increasing in speed. Like... well... it's always been doing in programming, since the industry started. Coding has never stayed the same.

Cool new ways to use AI.

How about killing a kid?

 

[Emily Lake]

BTW, all programmers now work many times faster and better because of AI. Its super cool.

This is a use case for AI that actually does hold water. You know why? Because programming uses very formal language with strict syntax rules. AI programming is largely a translation exercise, and it's a translation into a language that does not have innuendo, euphemism, or idioms of any sort.

 

[bilby]

BTW, all programmers now work many times faster and better because of AI. Its super cool.

This is a use case for AI that actually does hold water. You know why? Because programming uses very formal language with strict syntax rules. AI programming is largely a translation exercise, and it's a translation into a language that does not have innuendo, euphemism, or idioms of any sort.

I am not so sure. DEADBEEF and 8BADF00D look a lot like idiom to me. And error code ID10T is both euphemism and innuendo, albeit mild forms of both.

An AI that cannot parse 0xDEADBEEF as anything other than the hexadecimal value of the decimal 3,735,928,559 isn't as effective as a human at working with human designed systems - and all systems are fundamentally human designed.

 

[Emily Lake]

And I'm now far, far, far outside my sphere of knowledge.

 

[JohnG]

The medical field is raving about AI - and rightfully so

In corporate culture, I can absolutely see how you can view AI as a net positive. Cutting staff in favour of AI is good for shareholders, which in turn makes the red line for the economy go up somewhere

As far as art is concerned, most artists do their envelope pushing, experimental art work at their own expense - many fine art painters support their craft by doing corporate logos, songwriters pay bills by doing radio jingles, writers do ad copy…

Those revenue streams are already gone. It’s not going to make art better when it’s already making it worse.

I do art as a hobby. AI is awesome for art. I use it to check colour combinations before I start painting. Its amazing for prototyping.

Same deal with writing poetry. It can count syllables and beats super fast.

My impression is that the artists who have lost their jobs to AI sucked anyway.

The market for art is still there. Its just that the demands have gone up.

If you are fine with mediocre crap, AI can do it. If you need something good, you need a human.

So I don’t see what the problem is.

The goal of a free market is to push excellence and give us better stuff. If we just wanted something to do all day to make us feel like we're contributing then we might as well switch to communism

BTW, all programmers now work many times faster and better because of AI. Its super cool.

AI does not do art.

It steals off the internet from real artists and recombines stuff into utterly mediocre crap.

The kind of thing you like.

You missed the point. There are reliable markets for crappy mediocre art. Corporate logos, web design, Mall portraits, custom T shirts….

This is easily replaced by AI

Those are also revenue streams for excellent artists that are yet to be discovered.

You said only mediocre bad art will get replaced.

Surely you understand that good art needs development and often never sees a market due to countless obstacles. Sometimes it surfaces after the artist is dead. Markets aren’t kind to struggling artists.

The art that bubbles to the top in mainstream culture is created on the backs of an endless mountain of mediocre and crap art. It’s the only reason we have good art.

If we use AI in beneficial ways as opposed to create capitol for shareholders, people will talk more positively about it.

I think it’s going to do amazing things in medical diagnosing

 

[Loren Pechtel]

The medical field is raving about AI - and rightfully so

In corporate culture, I can absolutely see how you can view AI as a net positive. Cutting staff in favour of AI is good for shareholders, which in turn makes the red line for the economy go up somewhere

As far as art is concerned, most artists do their envelope pushing, experimental art work at their own expense - many fine art painters support their craft by doing corporate logos, songwriters pay bills by doing radio jingles, writers do ad copy…

Those revenue streams are already gone. It’s not going to make art better when it’s already making it worse.

I do art as a hobby. AI is awesome for art. I use it to check colour combinations before I start painting. Its amazing for prototyping.

Same deal with writing poetry. It can count syllables and beats super fast.

My impression is that the artists who have lost their jobs to AI sucked anyway.

The market for art is still there. Its just that the demands have gone up.

If you are fine with mediocre crap, AI can do it. If you need something good, you need a human.

So I don’t see what the problem is.

The goal of a free market is to push excellence and give us better stuff. If we just wanted something to do all day to make us feel like we're contributing then we might as well switch to communism

BTW, all programmers now work many times faster and better because of AI. Its super cool.

A program that is mediocre crap is a detriment. Management has this insane view that AI can greatly increase output--but it doesn't appear. You turn around and think it's you have bad people rather than AI is shit at anything that must be right.

 

[Loren Pechtel]

The medical field is raving about AI - and rightfully so

In corporate culture, I can absolutely see how you can view AI as a net positive. Cutting staff in favour of AI is good for shareholders, which in turn makes the red line for the economy go up somewhere

As far as art is concerned, most artists do their envelope pushing, experimental art work at their own expense - many fine art painters support their craft by doing corporate logos, songwriters pay bills by doing radio jingles, writers do ad copy…

Those revenue streams are already gone. It’s not going to make art better when it’s already making it worse.

I do art as a hobby. AI is awesome for art. I use it to check colour combinations before I start painting. Its amazing for prototyping.

Same deal with writing poetry. It can count syllables and beats super fast.

My impression is that the artists who have lost their jobs to AI sucked anyway.

The market for art is still there. Its just that the demands have gone up.

If you are fine with mediocre crap, AI can do it. If you need something good, you need a human.

So I don’t see what the problem is.

The goal of a free market is to push excellence and give us better stuff. If we just wanted something to do all day to make us feel like we're contributing then we might as well switch to communism

BTW, all programmers now work many times faster and better because of AI. Its super cool.

AI does not do art.

It steals off the internet from real artists and recombines stuff into utterly mediocre crap.

The kind of thing you like.

Most art is effectively a remix because life is mostly a remix. That's not theft.

The mediocre crap part is the problem.