You were the one who brought up PBS and NPR so I’m trying to understand the relevance of your statement.
If outfits like NPR and PBS use terms, referring specifically to the listener that the listener strongly dislikes, how hard is it to understand that those listeners just go to some other channel?
If Latinos, as a group, don't like being described as Latinx how hard is it to understand that they tend to stop listening to media outlets who use that word? And go listen to other outlets, like Fox?
Tom